Business Process Management (BPM) is a methodology that focuses on changing a business process by studying each of the existing business process steps in details using a variety of techniques & then refining the process by appropriate method. The primary objective of Business process Improvement (BPI) is to make business processes more efficient & effective.
The objective of BPI can also be viewed by Reduce Eliminate Improve Approach. The Reduce Eliminate Improve Approach revolves under
Non-value adding activities